CUSTOMER SERVICE SPECIALIST

Customer Service Specialist - Sherwood Inspection Services

Do you have a passion for customer service as well as building sales through education? If you answered yes, then you could be the right fit to join our growing team.

REQUIREMENTS:

  • Possess excellent verbal and written communications skills
  • Educational style sales capabilities
  • Professional email formatting and basic computer skills
  • Ability to multitask in fast paced environment
  • Organized with strong attention to details
  • Microsoft Office Proficient with ability to create ads, flyers newsletters, etc.
  • Dedicated to superior customer service
  • Ability to efficiently work in a team as well as individually
  • Ability to proficiently communicate, read, and write in English
  • CRM software and multi-line phone system operation experience preferred

RESPONSIBILITIES:

  • Learn about all Sherwood home inspection services and be able to answer questions, educate, and assist clients regarding all of our products and services.
  • Greet clients and visitors, answer multi-line telephones, take messages, schedule and book appointments, transfer calls, etc.
  • Respond to emails appropriately and update all client data in CRM.
  • Perform routine clerical and administrative functions including but not limited to; email and other correspondence, client follow up, organizing and maintaining files, scheduling appointments, provide client and inspector support, etc.
  • Generate; documents, mail, email blasts, newsletters, flyers, banners, other promotional materials, etc.
  • Maintain electronic & hard-copy filing systems
  • Operate office equipment (printers, fax machines, copiers, phone systems, etc.)
  • Manage various projects
  • Conduct appropriate searches to find needed information by using Internet Explorer, Chrome, etc.
  • Post, upload to, and maintenance social media platforms.

Job Type: Full-time

Be sure you have read and understand the job description. Provide a cover letter and resume with your application.

Thank you and we look forward to meeting you!

-The Sherwood Inspection Services Team

Job Type: Full-time

Salary: $13.00 to $15.00 /hour

Education:

  • Associate (Preferred)

Work authorization:

  • United States (Preferred)

submit your information below

we look forward to hearing from you!