Privacy Policy - Sherwood Inspection Services, LLC.

Sherwood Inspection Services, LLC

Last Updated: 7/28/2026

This privacy notice for Sherwood Inspection Services, LLC (“we,” “us,” or “our”) describes how and why we collect, store, use, and share your information when you use our services, such as when you visit our website at sherwoodinspection.com or engage with us in other related ways, including scheduling inspections, sales, and communications.

Questions or concerns? Reading this notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. If you have any questions, please contact us at inspections@sherwoodinspection.com.

Summary of Key Points

What personal information do we process? When you visit, use, or navigate our services, we may process personal information depending on how you interact with us, the choices you make, and the services you use.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive information from third parties? We do not receive information from third parties.

How do we process your information? We process your information to provide and improve our services, communicate with you, ensure security and fraud prevention, and comply with applicable law.

With whom do we share your personal information? We may share information in specific situations and with specific service providers as outlined in this notice.

How do we keep your information safe? We have organizational and technical processes in place to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure.

What are your rights? Depending on your location, applicable privacy law may grant you certain rights regarding your personal information.

What Information Do We Collect?
How Do We Process Your Information?
When and With Whom Do We Share Your Personal Information?
Do We Use Cookies and Other Tracking Technologies?
How Long Do We Keep Your Information?
Do We Collect Information From Minors?
What Are Your Privacy Rights?
Controls for Do-Not-Track Features
Do United States Residents Have Specific Privacy Rights?
Do We Make Updates to This Notice?
How Can You Contact Us About This Notice?
How Can You Review, Update, or Delete the Data We Collect From You?

1. What Information Do We Collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide when you schedule an inspection, contact us, or interact with our services. The personal information we collect may include:

Names
Phone numbers
Email addresses
Mailing addresses
Property addresses
Contact preferences

We do not process sensitive personal information. All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.

Information automatically collected

When you visit our website, we automatically collect certain technical information that does not reveal your specific identity but may include:

IP address
Browser and device characteristics
Operating system
Language preferences
Referring URLs
Pages viewed and time spent on the site

This information is primarily used to maintain the security and operation of our website and for internal analytics purposes.

Like many businesses, we also collect information through cookies and similar technologies.

2. How Do We Process Your Information?

We process your personal information for the following purposes:

To schedule and deliver inspection services you have requested
To respond to your inquiries and provide customer support
To send appointment confirmations, reminders, and service-related communications
To send marketing and promotional communications, where permitted and in accordance with your preferences
To improve our services, website, and overall client experience
To evaluate the effectiveness of our marketing efforts
To comply with applicable legal obligations and prevent fraud

3. When and With Whom Do We Share Your Personal Information?

We may share your personal information in the following situations:

Service providers – We may share information with third-party vendors and service providers that perform services on our behalf, such as scheduling platforms, reporting tools, and communication systems. These providers are only authorized to use your information as necessary to provide services to us.
Legal compliance – We may disclose information where required by law or to protect the rights, property, or safety of Sherwood Inspection Services, our clients, or others.

We do not sell your personal information to third parties.

4. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies to collect and store information when you visit our website. Cookies help us understand how visitors interact with our site and allow us to improve functionality and performance.

You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent. If you choose to disable cookies, some features of our website may not function properly.

5. How Long Do We Keep Your Information?

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this notice, unless a longer retention period is required or permitted by law, such as for tax, accounting, or legal compliance purposes.

When we no longer have a legitimate business need to retain your information, we will delete or anonymize it. If deletion is not immediately possible, we will securely store and isolate the information until deletion can be completed.

6. Do We Collect Information From Minors?

We do not knowingly collect data from or market to individuals under 18 years of age. By using our services, you represent that you are at least 18 years old or that you are a parent or guardian consenting on behalf of a minor. If we learn that personal information from a minor under 18 has been collected, we will take reasonable steps to delete it promptly. If you are aware of any such data, please contact us at inspections@sherwoodinspection.com.

7. What Are Your Privacy Rights?

Withdrawing consent

If we are relying on your consent to process your personal information, you may withdraw that consent at any time by contacting us using the details in Section 11 of this notice. Withdrawing consent will not affect the lawfulness of processing that occurred prior to withdrawal.

Opting out of marketing communications

You may opt out of marketing and promotional communications at any time by replying STOP to any SMS message we send, or by contacting us directly. You may still receive service-related communications necessary for the administration of your inspection appointments.

SMS Communications

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Message frequency varies based on scheduled services, customer interactions, communication preferences, and participation in promotional campaigns.

Message and data rates may apply. Please check your mobile service carrier’s pricing plan to determine the charges for sending and receiving text messages.

Cookies

Most web browsers accept cookies by default. You can set your browser to remove or reject cookies, though doing so may affect certain features of our website.

For any questions about your privacy rights, contact us at inspections@sherwoodinspection.com.

8. Controls for Do-Not-Track Features

Some browsers and mobile operating systems include a Do-Not-Track feature that signals your preference not to have your online activity tracked. At this time, no uniform technology standard for recognizing Do-Not-Track signals has been finalized. As a result, we do not currently respond to DNT signals. If a recognized standard is adopted in the future, we will update this notice accordingly.

9. Do United States Residents Have Specific Privacy Rights?

Connecticut Residents

Under the Connecticut Data Privacy Act (CTDPA), Connecticut residents have the following rights:

Right to be informed whether we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request deletion of your personal data
Right to obtain a copy of personal data you previously shared with us
Right to opt out of processing for targeted advertising, sale of personal data, or profiling

To exercise these rights, contact us at inspections@sherwoodinspection.com. If we decline your request and you wish to appeal, email us within sixty (60) days of our response and we will provide a written explanation of our decision.

Massachusetts Residents

Massachusetts residents may have rights under applicable state privacy law regarding access to, correction of, and deletion of personal information we hold. To make such a request, contact us at inspections@sherwoodinspection.com.

New York Residents

New York residents may have rights under applicable state privacy law. For questions or requests regarding your personal information, contact us at inspections@sherwoodinspection.com.

All US Residents

We have not sold any personal information to third parties in the preceding twelve months and do not intend to do so in the future. We collect the following categories of personal information:

Contact and identification information (name, phone number, email, address)
Property information related to inspection services
Technical usage data collected automatically through our website

10. Do We Make Updates to This Notice?

Yes. We may update this privacy notice from time to time to reflect changes in our practices or applicable law. The updated version will be indicated by a revised “Last Updated” date at the top of this page. We encourage you to review this notice periodically. If we make material changes, we may notify you by posting a prominent notice on our website or by contacting you directly.

11. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may contact us by:

Email: inspections@sherwoodinspection.com

Phone:
Connecticut: (860) 646-9983
Massachusetts: (413) 686-9383
New York: (845) 768-1300

Mail:
Sherwood Inspection Services, LLC
1071 Ellington Road
South Windsor, CT 06074
United States

12. How Can You Review, Update, or Delete the Data We Collect From You?

Based on applicable laws, you may have the right to request access to the personal information we hold about you, to correct that information, or to request its deletion. To submit such a request, contact us using the information provided in Section 11 above, and we will respond in accordance with applicable data protection laws.